Delete your EduNova account
Last updated 13 November 2026
You can ask us to delete your EduNova account and the data linked to it at any time.
How to request deletion
- Send us a message on WhatsApp at +961 3 173 306, or an email to support@edunova.site, saying you want your account deleted.
- Include the email address you signed up with.
- We confirm the request with you, then delete the account within 30 days and tell you when it is done.
What is deleted
- Your sign-in account, name, email and phone number.
- Your enrolments, lesson progress, exam attempts and results.
- Certificates issued to you. They will no longer verify on the public verification page.
- Your support tickets, notifications and payment history.
Before you delete
Deleting is permanent. You lose access to every course you bought, and paid courses are not refunded. If you are an instructor with enrolled students, contact us first so we can arrange what happens to your courses.
